Shipping Policy
Shipping Coverage
We currently ship within the United States only.
All orders include free standard shipping.
Processing Time
All products are made to order.
Production time: 2–5 business days before shipment.
Orders are not shipped on weekends or holidays.
Delivery Time
Estimated delivery after shipment: 3–7 business days
Please note: delivery time is separate from production time.
Total estimated arrival: 5–12 business days
Tracking
All orders include tracking information.
Tracking will be emailed once the order ships.
Address Responsibility
Customers are responsible for entering the correct shipping address at checkout.
Orders shipped to an incorrect address provided by the customer are not eligible for refund.
If the package is returned to us, the buyer must pay reshipping cost.
Delays
Shipping carriers may experience delays due to weather, holidays, or high volume.
These delays are outside our control and are not grounds for cancellation or refund once the order has shipped.
Delivered But Not Received
Once the carrier marks a package as Delivered, it is considered successfully delivered.
We are not responsible for stolen packages.
Customers must contact the carrier to file a claim.
We will assist with documentation if needed.
Lost Packages
If tracking shows no movement for 10+ days, contact us and we will investigate with the carrier.
Order Changes & Cancellations
Orders may be canceled within 12 hours of purchase.
After production begins, the order cannot be canceled.